Reservation policy (Ski season)

Please call us at (81)0261-75-4000 or email us at for any inquiry.


We send you a link for online payment

Cancellation policy

 If you cancel your reservation within 30 days prior to your arrival, 100% of the accommodation fee will be charged.

Amendment You can modify the arrival date, departure date or cottage type for an additional fee 500 yen each time.
Check-in The check-in time is 3 pm up to 6 pm.
Please let us know if you come to visit us after 5:30 pm.
Check-out The check-out time is 10 am.
Additional charge will be applied to you if you would like to stay at the cottage past 10 am.
The fee is 500 yen /hour per person.
Pick up
drop off
We offer a free pick up and drop off service(9:00am-5:30pm available) from JR Hakuba station, Happo bus terminal, Ski resort in Hakuba and your cottage. This service is only for your check in and check out.
Pre-bookng required.